CANCELLATION POLICY:
CANCELLATIONS ACCEPTED UP TO 24 HOURS BEFORE THE SCHEDULED SERVICE. WITHIN 24 HOURS OF THE SERVICE, CANCELLATIONS WILL BE CHARGED A NONREFUNDABLE FEE OF 30% OF THE BASE PRICE OF THE HAIR SERVICE TOTAL
LATE POLICY:
IF YOU ARE MORE THAN 15 MINUTES LATE FOR YOUR APPOINTMENT, WE MAY NOT BE ABLE TO PROVIDE THE SERVICE FOR WHICH YOU HAVE BEEN SCHEDULED AND THE ABOVE CANCELLATION FEE OF WILL APPLY.
NO SHOW POLICY:
IF I AM NOT NOTIFIED THAT YOU ARE UNABLE TO MAKE YOUR APPOINTMENT AND YOU DO NOT PHYSICALLY COME IN FOR YOUR SET HAIR APPOINTMENT YOU WILL BE CHARGED 50% OF THE HAIR SERVICE SCHEDULED ON DATE OF YOUR APPOINTMENT.
CONTACT POLICY:
ALL TEXT MESSAGES, DMS, EMAILS, AND PHONE CALLS WILL BE RESPONDED TO DURING ASHLEY DOES THE GOOD HAIR HOURS OF OPERATION.